Ledger® Login | Getting Started | Ledger® Support

Welcome to Ledger®, the world leader in hardware wallet technology and secure self-custody of digital assets. If you're here to learn how to log in, set up, or get help with your Ledger device, you're in the right place.

Ledger does not use traditional online account logins with usernames and passwords. Instead, security begins and ends with your Ledger hardware wallet, your recovery phrase, and your physical interaction with the device itself. This guide will walk you through how to “log in” with your Ledger, manage your accounts using Ledger Live, and where to go for official support.

Understanding Ledger® Login

When people talk about a "Ledger login," they usually mean accessing the Ledger Live app to manage their crypto portfolio with their Ledger hardware wallet. Unlike centralized platforms, Ledger does not store any user information or login credentials on its servers.

Your “Login” Is Your Device

Access to your wallet depends on:

Your Ledger hardware wallet (Nano X, Nano S Plus, or Nano S)
Your device PIN code
The Ledger Live app
Your 24-word recovery phrase (used only for recovery)

There is no email or password associated with Ledger wallets. You control everything locally, meaning Ledger cannot access or recover your funds on your behalf—only you can.

Step 1: Get Your Ledger Device Ready

If you’re new to Ledger, start by setting up your device:

Unbox and inspect your Ledger device to ensure it’s untampered.
Connect the device to your computer or mobile phone using USB or Bluetooth (Nano X only).
Follow the on-screen instructions to:

Set up a PIN code
Generate a 24-word recovery phrase
Confirm and verify your recovery phrase

⚠️ Important: Never store your recovery phrase digitally. Write it down and store it in a secure, offline location. Ledger will never ask for it.

Step 2: Download and Install Ledger Live

To manage your assets and interact with your hardware wallet, download Ledger Live — the official Ledger desktop and mobile application.

Ledger Live allows you to:

Install apps for different cryptocurrencies
Create and manage accounts
Send, receive, and stake crypto
Connect to Web3 and DeFi apps

✅ Always download Ledger Live from the official Ledger website to avoid counterfeit or phishing applications.

Step 3: “Logging In” with Ledger Live

Once your device is ready and Ledger Live is installed:

Open Ledger Live
Connect your Ledger device via USB or Bluetooth
Enter your PIN code on the hardware wallet
Navigate through Ledger Live to access your accounts, balances, and transactions

There is no traditional login—connecting and unlocking your device is your secure authentication process. Every transaction must be approved physically on your device, which ensures the highest level of security.

Step 4: Add Crypto Accounts

After logging in:

In Ledger Live, go to Accounts
Click Add Account
Choose the asset (e.g., Bitcoin, Ethereum)
Ledger Live will prompt you to open the corresponding app on your device
Your wallet is now synced and ready

Repeat this process to manage multiple cryptocurrencies within the same Ledger wallet.

Step 5: Troubleshooting Ledger Login Issues

If you’re having trouble “logging in” or accessing your wallet, consider the following:

Incorrect PIN: After 3 failed attempts, the device will reset. You must use your recovery phrase to restore it.
Device not recognized: Try another USB cable or port, and ensure your device is unlocked.
App not syncing: Update your Ledger Live software and apps. Ensure your firmware is up to date.
Lost device: Use your 24-word recovery phrase on a new Ledger device to restore access.

🔒 Ledger cannot recover lost PINs or seed phrases for your safety. Always keep your recovery phrase offline and secure.

Where to Get Ledger® Support

If you need help:

Visit the Ledger Support Center for step-by-step guides and troubleshooting articles.
Use the in-app chat feature in Ledger Live to contact support directly.
Beware of phishing attempts—Ledger will never contact you first, ask for your recovery phrase, or offer to manage your funds.

Only use official communication channels and ensure you’re visiting Ledger’s legitimate site. Bookmark trusted pages to avoid spoofed versions.

Best Practices for Secure Use

Use a strong PIN code
Never share your recovery phrase
Keep your Ledger device updated
Always verify transaction details on the device screen
Avoid entering wallet information into browser extensions or unknown apps

By following these steps, you ensure that your funds stay in your control and out of reach of hackers or scammers.

Final Thoughts

Ledger represents a major shift in how people secure and interact with their crypto. With no centralized login, no stored credentials, and no cloud access, Ledger puts the power entirely in your hands. Logging in is as simple—and secure—as connecting your device and entering your PIN.

As the crypto world continues to grow, self-custody is more important than ever. With Ledger and Ledger Live, you’re not just logging into an app—you’re unlocking full control of your digital assets.